Breakout Session - Shared Service Models

Shared Service Models

Summary from LAUC Assembly - May 10, 2012  (Afternoon Breakout Session)

How to Keep Pace with User Expectations

Given Decreasing $

-          What of standard for digital reference?

-          Where will subject librarians (et expertise) go when subject libraries close?

User Expectations – subscriptions to everything online (suggested by WorldCat and Google)

-          Cross-campus access to e-books

• -          Immediate gratification 9though not necessarily through library)
• -          Immediate ILL borrowing
• -          Local assistance

Solutions?  Library services modeled after UC path

• -          Consortial e-books
• -          Systemwide proxy access?  Shibboleth?  (Problem w/non-Tier 1 resources though)

-          Re-focus on ‘One Library’ concept (e.g. ‘UC Undergraduate Library’)

-          Systemwide subject guides w/ tab for local-only resources

-          Shared bibliographers (for languages, at least)

o   for cross-campus (and institution) instruction?

-          Problem: Funding for shipped shared resources

o   (ILL, preservation of rare items)

Distance Education will require local proctors (most look toward libraries for such services)