Showing posts with label laucsocal10. Show all posts
Showing posts with label laucsocal10. Show all posts

Wednesday, August 11, 2010

Summaries from the LAUC 2010 Southern Regional Meeting

All of this information was gathered at the time of the LAUC 2010 Southern Regional meeting titled, "The Future of Librarianship" on May 6, 2010. The meeting consisted of LAUC members from the southern UC campuses in addition to a few guests, such as the chair of the CPG committee, Matt Conner, and the current LAUC president, Lucia Diamond.

The meeting, which began with a talk by UCSD University Brian E. C. Schottlaender, was followed by a break out session of multiple groups. Each group was further broken up if a given topic had an excess of participants. We preferred to have groups smaller than 10, though some were larger. Groups worked on specific themes over a short period of time (about 45 minutes) during which librarians brainstormed observed trends, actions that might be taken as a result of such trends, and methods of measurement to ensure the success of those actions. Later we returned as a group to walk among all of the ideas written down to vote for what we though had merit. We had an extraordinary number of ideas that could be implemented. We saw that one way to use this information is to work backwards from the metrics discussed for each action and implement those that are doable in some sort of pilot fashion. More could be done with the remaining actions and trends over time as we uncover appropriate metrics.

Kristin Andrews, Ying Zhang, Rachel Shulman and I (Dana Peterman) used the original posters to identify those ideas that garnered the most votes. Those ideas that had two or fewer votes were not included here, though I did keep photos of the original data. We tried to make sure we understood what was meant for each suggestion, but it was difficult to do so. I later tried to make more sense of the original posters myself and placed them in rank order here. Each of the themes has been explained earlier in this blog, so I won't reiterate them here. You can see all of the photos of the posters at http://www.flickr.com/photos/dpetermanus/sets/72157624012236068/ . The statements are followed by a number in parentheses that represents the number of votes that it got.

Twenty-First Century Skills
In this session, participants were asked to identify those skills that would be needed as necessary for the 21st century librarian.

Trends:
Librarians have fewer opportunities to provide input on administrative issues that affect them and their work. (10)
Librarians find that they must be generalists as well as specialists. (6)
Librarians need more and more training on cataloging and other skills less related to previous job functions, and to develop new skill sets. (5)

Actions:
Break down barriers that reinforce the hierarchical structure of libraries. (13)
Train all staff on emerging technologies. (11)
Teach people to be more adaptable and flexible . (11)
Build our project management skills. (9)
Teach technical skills, both electronic and computing skills, as well as cataloging skills. (8)
Teach people how to do marketing and outreach. (7)
Teach subject expertise. (7)
Teach people how to write grants and to fundraise. (4)

Measurements :
Learning and sharing among campuses on training increases. (16)
When there is a question as to the usefulness of a skill, skill set, or program, pilot studies are conducted. (10)
Usage data are acquired, posted and analyzed. (8)

Pedagogy
Trends:
There is more and more online instruction and digital content available. (9)
Libraries provide space for human contact .(4)

Actions:
Create marketing and branding resources – University Librarians need a “marketing czar”. (17)
Create greater communication mechanisms. (15)
Partner with faculty to provide support that is integrated with their teaching. (13)
Create digital services at the point of need. (12)
Provide library space to the university to facilitate partnerships with faculty. (7)
Create a suite of email lists, working groups for collaboration on tutorials, and/or subject guides (LibGuides). (6)

Measurements:
Survey stakeholders to see how of the actions mentioned above. (10)

UC 1-Copy Universe
Trends:
Economics make it tough to be part of shared projects. (13)
One copy doesn’t work for all materials, so there is a need for some redundancy despite our desire to economize. (6)

Actions:
Communication is key and will help libraries and librarians to make better decisions. (26)
Better communication between technical services and collection development. (23)
Develop parameters for single-copy purchase. (12)
Improve distribution for shared collections. (12)
Improve e-document delivery. (12)
Distribute collections budgets across the UC campuses centrally. (12)

Measurements:
Enhance circulation/Interlibrary loan (ILL) to handle situations in which “1 copy” is shared among 10 campuses.(8)
Assess ILL speed. (7)

Evaluation ourselves for promotion
Trends:
We getting so much busier that we have too little time for professional development. (8)
Must be both a generalist and a subject specialist to work effectively. (7)
We have a problem quantifying soft skills like collaboration (4)
Low salaries (4)
There should be a balance between criterion 1-4. (4)
Teaching is undervalued. (3)
Tedious bureaucratic procedures (2)

Actions:
Communication between ULs and LAUCs should be improved. There is a perception that ULs are not present and are out of touch at local LAUCs. (18)
Evaluate and streamline internal administrative processes (15)
Make the librarian review and reward process more reflective of what we really do day-to-day. (14)
Should have continuing education (in order of preference) - Management/supervision (4); Project management (4). (14)
Collect and analyze data for decision making (12)
Expand the definition of scholarly to include web 2.0 contributions. (9)
Create more uniformity in how criteria are applied and which are expected of a librarian. (8)
Succession planning, mentoring and training are needed. (6)
Learn how to emphasize our own impact. (6)
Create reading/study groups to discuss professional literature and develop papers.(6)
Increase the use of social networking tools to increase visibility with faculty and students. (5)
Skills to bridge IT and public services and other functions. (5)
Recognize and support membership and activities in alternative professional development organizations (e.g. technical and subject specialties). (4)
Professional should a voice in what is taught in library schools. (4)
Leadership development skill training. (4)
Create a LAUC review committee to review ALL campus librarians to create greater consistency for all. (4)
Create a grievance outlet, which faculty have. (4)
Have the 10 ULs meet with us at an annual meeting to improve communication. (4)
LAUC should issue state-wide recommendations for things like the number of review letters required. (4)
We should read or re-read position paper #5. (3)

Measurements:
UC library hits or downloads of presentations. (7)
Amount of Librarian research in eScholarship. (4)
Amount of UC-wide sharing of review process. (4)
Evidence of interaction with review initiator for concrete feedback (and criticism). (4)
Existence of peer review groups for de-briefing process. (4)
Add staff-to-staff "reference" questions to statistics we keep. (3)

Discovery and delivery
Trends:
Mobile technology in all areas. They are a part of the job environment. We will provide mobile devices for students to use. (21)
WorldCat local is complicated by how difficult it is to access electronic content and how difficult it is to determine local availability. (8)
Digital delivery of any digital content (e.g. UC pays for any request, like Questia articles). (6)
Problems reconciling local v. more union-like catalogs. (6)
UC wide, our instruction efforts focus on discovery. (5)
Patrons expect that electronic materials have replaced print. (3)
Challenge for us to help patrons in unfamiliar electronic environments via tools such as QP. (4)
Use of archives for undergraduate teaching and research. (4)
Using resource collection funding to support document delivery. (4)
Fee based delivery even though users expect free services. (3)
Federated searching that is less helpful than a user wants or needs. (4)

Actions:
conduct user assessments both ethnographic/surveys to better define specific user groups and user needs. (13)
More formal union catalog. Get back to basics and get WorldCat to listen to librarians. (11)
Work on current shared catalog first to get priorities and use of money right. (9)
Generally support WorldCat with major improvements and simplifications. (6)
Improve ILL with all partners, not just UCs. (6)

Measurements:
Conduct assessments and analyze results - map to gaps/causes in collections, interface, user education, etc. (9)
Continuous user assessment studies as WorldCat local evolves. (4)

Monday, May 17, 2010

UL's Corner: San Diego

In his keynote address at the Irvine Assembly on the future of librarianship at UC on May 6, Brian Schottlaender, UL at UC San Diego, discussed some issues that have appeared in our ongoing discussion. First, the indication is that the system is rapidly running out of physical space for its collection and for this reason as well as for increased efficiency, the trend is for shared repositories among libraries. A new entity is emerging called the "collective collection" which links together shared repositories. While offering some promise, the collectivization of materials raises numbers of significant questions about responsibility, decision-making and vast logistical problems that include matters of access and permanence. (One study suggests that exactly 11 copies of a document assure its permanence!) One example of the collective collection is the Western Regional Storage Trust (WEST) composed of the UC as well as other major universities and extending to Canada.

Brian also discussed the profile of the future librarian. The qualities that have appeared in other discussions of this topic have now been amplified to an almost superhuman level of capability and diversity. The future librarian will be a generalist with multiple advanced credentials, versatile, self-motivated, a team player, possessed of good technological and communicative skills, comfortable with business models and adept at strategic and tactical thinking. These qualities have been distilled from a number of studies. The powerpoint slides from Brian's presentation can be viewed here:

http://www.ucop.edu/lauc/assembly/spring_2010_schottlaender.ppt

Wednesday, May 5, 2010

UL's Corner: Merced

R. Bruce Miller, University Librarian

1. Reference
What constitutes reference services when all users ask Google and are satisfied with the results? Why would anyone go to the library for reference help? How can we become more involved in developing more sophisticated, semantic-based online access to scholarly information?

2. Library relationships with information providers
Some information providers exist in order to make a profit. Others are non-profit and seek only to cover expenses. Regardless of motivation, the costs are real. We are in a symbiotic relationship in which there is no gain in forcing a provider out of business and that is not sustainable if the library faces costs for which there the budget is insufficient. How can we ensure, for the information providers, that necessary business costs are met and that profits are commensurate with value received and, for the library, that allocated funds can be used for the greatest benefit for our users?

3. Personnel
Increased outsourcing and greater reliance on end-user self service reduces the need for library staff who do routine and repetitive tasks. Those who do work in the library must be highly capable and empowered professionals. How should we develop existing staff and librarians to better prepare them for increased professional responsibility?

4. Technology
Essentially all incoming freshmen own a laptop and most of them also have smart phones. Within a few years, all of our constituents will have mobile computing capabilities that enable full access to the resources of the library, any time and any place. In this context, what is the role of the library in providing technology?

5. Collections
The complete content for the bulk of our journal collections is effectively online. Within a few years, the majority of our monograph collections will also be online. Additionally, our users will have online access to large quantities of scholarly monographs not held within the UC Libraries via HathiTrust. With such ready access to this vast amount of materials, will users abandon use of information resources within the UC Library Collection that are not online? If yes, what should we do differently?

6. Buildings/Facilities
If all users have personal computers with ready access to the Internet and library services and information resources are available online 24/7, why will any users come to a library building?

7. Library campus roles
Librarians comprehend the issues that surround complete life-cycle curation for digital assets. What is the role of the library in working with faculty and students before, during, and after the creation of digital scholarly information resources?

8. Library networks
“Network” is a very broad term that could include OCLC, professional associations, consortia, and even individual professional relationships. One can make a case that the value of a network is directly correlated with provision of access to information resources. How can we weave together myriad information resources that reside in balkanized information systems so that the end user can easily seek information and still be reassured that their search has been thorough?

9. Organizational Cultures in libraries
See comment and question above in 3. Personnel.

UL's Corner: Irvine

The UC ULs and library directors have offered to share their thoughts on the nine topic areas that have defined out discussion of the future of librarians and libraries at UC, and the UL's Corner will post the contribution of the campuses as they come in. The LAUC Committee on Professional Governance would like to thank the ULs for their participation. This edition comes from Irvine thanks to:

Carol Ann Hughes, Associate University Librarian, Public Services

Deborah Stansbury Sunday, Associate University Librarian, Administrative Services

1. Reference - As statistics for reference desks drop and e-reference
grows, at what point should we stop drop-in reference desk assistance
and depend on electronic means?

2. Library relationships with information providers - How do we
demonstrate that their current pricing models are counterproductive in
terms of keeping us, their customers, able to control costs effectively?

3. Personnel - How do we build capacity across existing staff without
overburdening them?

4. Technology - To what extent/at what rate do libraries need to
incorporate social networking capabilities into our services in order to
maintain relevancy to our community of users?

5. Collections - How do we assure that we have the right amount and
kinds of space for both physical and electronic collections?

6. Buildings/Facilities - How can we best be persuasive in the campus
conversation about the scarcity of prime real estate on central campuses?

7. Library campus roles - How do we convey the "value proposition" of
libraries to faculty beyond that of a 'buying club' (which is their
growing perception of us according to the recent Ithaka report.)

8. Library networks - How do libraries leverage our membership in
multiple networks to get a satisfactory return on investment?

9. Organizational cultures in libraries - The culture of most internal
library functions is changing as the work changes, but at a difference
pace in different units. How can we best help staff develop
complementary goals and help them keep moving collaboratively across
units as these changes occur?

UC Irvine Libraries [LAUC-I] "Academic Librarians & Our Future"

Pauline Manaka pdmanaka@uci.edu

LAUC Irvine is hosting the semi-autonomous Southern California Regional Meeting of UC Librarians on Friday May 6, 2010, from 10:00a -3:00p. This is in order to continue the dialog on the future of academic libraries and library professionals. The planning of the event is led by Dana Peterman, LAUC-Irvine chair, and a supporting cast of Kristin Andrews, LAUC-I chair of the Academic Librarianship Committee and Becky Imamato, LAUC-I chair of the Program Committee. There has been a great deal of input and support by other members of LAUC-I, Bob Johnson, Mitchell Brown, and from the LAUC Committee on Professional Governance, myself and Matt Conner. For details, please refer to the website, http://lauci.lib.uci.edu/springprogram2010/index.html

At the University level, two committees relating to the library, with membership of faculty, library staff and administrators were appointed. The library and the university have been working together to discuss planning for the future in general, but also to appointment an interim library director. A “Planning for the Future of Libraries” report was shared and discussed with library staff; and the appointment of an interim acting library director is due shortly.

Some of my thoughts about the future of academic libraries are influenced by a quote from Rene Descartes, “I think, therefore, I am”[1]. This reassures me that some of the changes ahead, are needed, and can be greatly influenced by the decisions that evolve from our communication, no matter how uncertain things might be right now. The reports generated from the November LAUC Northern California Assembly, the upcoming UC Irvine meeting and subsequent discussions will have a meaningful influence, only when we challenge ourselves accordingly! Whatever the outcome, change is inevitable, and we are better of working as a part of the change process! For those who will be attending the meeting on Friday at UCI please contact Dana Peterman if you wish to serve as a recorder for a discussion group. Please send Dana questions on this, if you need further information. Looking forward to seeing you!

Monday, May 3, 2010

Acquiring - Roles for defining collections for research and tenure/promotion

Acquiring - covers acquisitions and Faculty Promotion and Tenure

Mitchell Brown, UC Irvine (mcbrown@uci.edu)

The promotion and tenure process for faculty still requires peer-reviewed and print book length material, which they (ironically) don't use in their assignments -

  • How do we justify their purchase with decreased use among the largest populations (i.e. undergraduates)?
  • This affects our collecting because it contradicts our ability to reduce our reliance on expensive subscriptions.
How will libraries go about acquiring unique materials, assuming a UC one copy project, in order to create a collection for the entire UC system that makes material available to all campuses? Two of the larger campuses, Los Angeles and Berkeley, have been the campuses of last resort for expensive research material. As a system UC must address the questions of how much duplication on campuses is too acceptable and how catalogs (campus OPACS, Next Generation Melvyl) serve as discovery tools. For decades, UC has encouraged the acquisition of duplicate materials. Next Generation Tech Services groups are changing the way we manage collections. The "CDL Shared Print Steering Task Force Findings and Recommendations Report to CDC" is an attempt to find ways to make similar changes to how UC collects materials and take current collaborative projects to new levels. Linda Vida commented from the UCB Spring Assembly (April 21, 2010) on how each campus has an engineering program, necessitating an engineering collection. Should the system cut programs to save money? Campus planning needs to consider library funding when adding new programs; the library should be at the table when decisions to add are made. The UC campuses must cooperate with each other whenever possible and learn to cooperate even further. Another viewpoint is that UC librarians have worked out many cooperative agreements in the UC system, with Stanford and other research libraries, and this report might make honoring the terms of those agreements difficult or impossible.

Other questions for consideration of joint collections raise questions of electronic books and free resources.
  • Is it time to have CDL negotiating consortial e-book licenses?
  • What will be the role of open access material in building library collections?

“We must take care not to embrace mediocrity but continue the tradition of excellence.”
Posted by Linda Vida.
UCB Spring Assembly Discussion Topics Wednesday, April 21, 2010
http://laucassembly.blogspot.com/2010/04/ucb-spring-assembly-discussion-topics.html

Monday, April 26, 2010

The Consequences of Changing University Pedagogy and Teaching Habits

The future of library pedagogy is an uncertain yet exciting one during these transitional times. At the UCs and nation-wide, we live in an era of shrinking budgets, increasing student populations, and hiring freezes in library staff. What strategies can UC librarians implement to deal with the changing university pedagogy?

What has changed in teaching?
Some classes are even larger than before. Fewer papers are being assigned and those that are assigned may be shorter or less reliant on secondary literature. Faculty expectations of student works trend toward the use of multimedia, and creative works. Resources for student work are increasingly derived from material not owned or easily curated by librarians, such as websites and proprietary or massaged data. In line with the work that faculty are themselves conducting as researchers, work is increasingly cross- and inter-disciplinary. This is particularly true at University of California where the influence of research on teaching has long been a value of the institution. Though it does not represent a dramatic change in philosophy for some subject areas, expensive library resources in professional schools are cordoned off from the rest of the university. Parallel, and in some ways contrary to these trends, course management systems have created a closed system appearance to courses in which all content needed to pass or succeed appears to be contained within a single interface.

Some of changes in student behavior have both led to a decreased reliance on library resources and an increased emphasis on the pedagogy.
Regardless of the reason, students are familiar with searching and with multimedia creation. They are less likely to feel they need assistance. They use texting and instant messaging for most casual communication and more frequently than face-to-face or telephone. They use information that is created for them reasonably effectively, but are less likely to pursue difficult-to-find material. They don’t need to use a library catalog or database when Google Scholar and Google Books are good enough. In other words, in spite of the added value that traditional reference transactions and instruction bring to the table, fewer students avail themselves of those services without active promotion from librarians or faculty. In addition, those students who choose substitute mediums for reference transactions and instruction are pre-disposed to a communication style in which an expected answer is both shorter and presumed pre-contextualized to their need.

Using one of the nine topics covered in the fall assembly here are some of the implications that result from pedagogy changes.

Some of these ideas were compiled from the conversations that have gone on before with some commentary. We could pilot the effectiveness of any approach on every campus, then compare results. Another might be to share how each approach has been evaluated and what factors were known to have made it succeed. Choose one of these ideas and run with it. Here’s an example that could be further articulated. What would you vote and commit to do?

Integrate information literacy into the academic curriculum.
Drivers in this direction include:
Our familiarity with the standards.
How faculty understand those standards as a part of a traditional pedagogical rubric.
Correspondence with existing pedagogies.
Drivers in the opposite direction include:
Perception by faculty that information standards are their purview.
Insufficient content to establish separate, large-scale courses.
Overly large classes.
Inability to provide more time to the task of teaching over time given competing responsibilities.


Campus roles
In our role as librarians, we have countered pedagogical and student trends by framing ourselves as campus consultants. We’ve created “your personal librarian” programs. We’ve become part of curriculum planning. We’ve attempted programmatic collaboration in instruction by partnering with lower division writing programs. In some cases, we have embedded ourselves in course management systems and created information commons. We’ve even worked out how to meet students where they live by using texting, chat, Facebook, “how to’s” and tutorials (http://www.youtube.com/user/PsycINFO) , and anything else we can think of – all without dropping other services.

*What are the rewards for this to the library?
*What kinds of technology, education and personnel will be needed to facilitate this approach?
*What is the life-cycle for teaching and how can we update it if it’s taught by faculty?
*How and how often will we evaluate the effectiveness of this strategy?
*What would/will you do personally to support or analyze this approach?

Other suggestions we might discuss include:

*Focus on the information commons to create the library as central to the life of the university. Embed the tools of production, such as video, and include less common units such as career centers within the library.
*Publish outside the library literature to illustrate our collaborative and integral roles.
*Create talking points for librarians so that they can actively promote libraries and librarians.
*Act as campus consultants by taking on projects of interest to faculty and researchers that we might normally avoid (e.g. the digitization project that resulted in the Rorty program/conference (http://virtualpolitik.org/rorty/)
*Get involved in the academic senate by changing the role of the librarian or the status of librarians in all of our institutions.

Ultimately, however, what we might consider is, how much of this should we be taking on? What should we outsource and share with consortiums and vendors?

Friday, April 16, 2010

UCI South Regional Assembly- Why You Should Attend

Register today for the
LAUC Southern California Regional Meeting

We all know that LAUC is a self-determining and planning body, and that we are all interested in future of our profession and in our own professional development at the University of California. That’s a given. But you should attend this region’s meeting because the responsibility and value of participation isn’t all that different from that of a vote in an election. You are a part of a solution and can contribute to a plan to improve as a group. You provide the impetus for change, and understand how decisions are made and why. You get to choose based on your priorities and values and the priorities and values of your UC.

But some people ask, why should I, as a (insert your departmental or divisional affiliation here) librarian come to the LAUC Southern Regional Meeting? All of these agenda items look like they’re related to someone else’s job. But, all of these agenda items are also intertwined with what we do. They affect one another. They are not truly separate. Take a look at SOPAG , HOTS , HOPS and the UC Commission on the Future. It’s pretty clear by looking at the reports, initiatives, proposed policies and actions, that communication and collaboration are required across many areas. They do affect you and they do require your consideration.

Don’t reference services change if students of all stripes don’t have to come to a desk to get reference assistance or resources because professors have changed their delivery of education, their assignments, or their research (Topic 1)? They do. Library instruction changes. Acquisitions changes. Collections change. Processing changes. Licensing changes. Access services changes. Personnel changes. Where people work changes (home, department, you name it). Skills change. The technology changes. Space needs change. The amount of money needed and how it’s controlled changes. Unique collections change. Archival curation changes. This is only one example of the ripples that radiate from a single set of actions.

This still, however, doesn’t get to the heart of what we can do in a regional meeting. We already have answers to what we might do in the form of reports and initiatives in play, but we need to decide where to place our energies as a group because our work is increasingly distributed across all UC libraries. So, decide. What solutions of those offered here on this blog and in our own campus assemblies work best for all of us? How will we know if we have succeeded? How can we minimize risk and maximize benefits to everyone through testing and evaluation? What are you able to commit to? What can we achieve and when?

The heart of your participation in a regional meeting is a focus on solutions-based concepts associated with concrete actions. Not the specific issues or technologies that you dislike or champion, but a careful consideration and articulation of the factors that will facilitate positive actions and ways to overcome impediments. So, how can you do this? It seems overwhelming, but preparation will make it less so.

*Look at the questions that Esther Grassian posted for the meeting and take a specific note how you rank and articulate your responses. Post your thoughts in the comments or apply to post to the blog via Phoebe Ayers. Your ranking of these questions forms the basis of your values and will help you decide what’s really important.

*Take a look at the discussion group notes and decide how to address the notes that were taken. Change the questions you see into propositions and try some on for size. Choose a couple. What are the elements that will allow a proposal to work? How will we test and/or evaluate the substantial success of a proposal to determine what is of highest value to our clients? If you can’t evaluate it, it’s not a proposal that can be addressed. What do we need to change to implement those ideas? How much money? What kinds of technologies? How much time would it take? How much disruption or training would it involve? What are the easy wins (things everyone can do)?

*Take a look at this (admittedly incomplete) mapping of the nine topics onto the five prepared for the LAUC Southern Regional meeting agenda:

Topic 1: The consequences of changing university pedagogy.
See Campus roles ; Relationship to Information Providers ; Reference ; Technology ; Library Buildings

Topic 2: Preparing the current and future generations to work in 21st century settings.
See Personnel ; Reference ; Relationship to Information Providers ; Technology ; Organizational Culture


Topic 3: Acquiring unique materials assuming a UC one copy universe – challenges and justifications.
See Collections ; Technology ; Library Buildings ; Campus roles ; Relationship to Information Providers

Topic 4: Evaluating ourselves for promotion. What should count in the future?
Relationship to Information Providers ; Reference ; Technology ; Campus roles

Topic 5: Getting stuff where it needs to go: Discovery and delivery.
Technology ; Reference ; Campus roles; Relationship to Information Providers

Here’s what will we do at this meeting after you have done your homework:
We will gather your proposals, write them down and synthesize them and vote on them. Once we have compiled your votes, we will communicate them to everyone.

What are your comments?

Register today for the
LAUC Southern California Regional Meeting