Breakout Sessions

ADMINISTRATION

• - Future administrations should be good at brokering resources- including human resources
• - Concrete suggestions for library admin. to compete for funds- quantify the value of the library. Collect meaningful data & present it in a meaningful way
• - Measure impact of library on things like student outcomes & faculty research-
• - Research funds- university skimming some money off the top- even a small portion of this going to libraries can help

OUTREACH

Question- to which new groups should UC libraries be reaching out & to what end?

• They felt this was extremely different by UC library & not easy to answer.
• Subject librarians- at what point do the liaison activities end & the outreach librarian picks up?
• Start a listserv to get each other involved on this topic.
• Good targets for outreach: students that work in the libraries, library staff- involving them more & drawing on their expertise
• All the outreach efforts that are done are very important & bring good attention to the libraries- help people to understand what libraries do & what they can offer

INSTRUCTION

Where do we see instr. services headed in the future & what skill sets are needed by librarians?

• Strong foundation in pedagogical theories & knowledge of the resources
• strong knowledge of reference resources
• Some competing pressures: need to make instruction scalable, how can we also make instruction more integrated? Where do we get the skill sets to produce things like online tutorials & mobile apps?
• Need to be more prof dev opps to help keep up with the technological expectations of the students & keep the skill set strong.
• Generally feel did not receive a good foundation in learning instruction in library school

USER SERVICES

Are user expectations increasing? Given the shrinking budget situation

• Users want to communicate via email, chat, virtual reference, all hours/times of the day. Want their answers immediately. Want more access from home & more convenience in terms of research assistance.
• Users also have an expectation of receiving specialized consultations w/ librarians. Especially grad students- how do we provide those services if there aren't enough subject specialists or generalists?
• How do we address these needs/improve our skills? Being flexible as much as possible, learning innovative approaches, the CDL cataloging materials online- having access to this is helpful.
• Merging the desk with information & reference/research assistance. A shared service desk.
• At UCSC- completing a renovation- there will be a shared service desk for circ/reference services. Working to set standards for patron expectations, how the work will be shared & referred, how do we schedule/train all people that will work at the desk?
• Need to get direct feedback from our users.
• Important to ID the methods for identifying & interpreting user expectations. Conducting regular surveys, student/faculty focus groups.

COLLECTIONS

• Binding & preservation. Given the new next gen climate, how do you know what to bind? How do we plan for that?
• Subject specialists systemwide, rather than on each campus
• Summing up our role- we need to be promoting open access publishing, shared collections, e-books to faculty, admins, publishers. But we also need to determine how to make it work so that they don't lose out, given the changes & budget problems libraries are facing.

TECHNICAL SERVICES

• The skills a cataloger will need in the future....what qualities.
• flexibility, project management skills
• Skill set- moving from traditional cataloging to metadata cataloging
• Use the current expertise to help build efficiency standards for best practices
• Transferrable skills that we current have. Collaborating catalogers/curators/subject specialists

TECH & DIGITAL INITIATIVES

• the needs in the future to have more digital curation skills to help facilitate digital archiving
• skills in metadata & deal with metadata standards
• raising overall literacy in the profession, dealing w/ apathy & technology phobia among colleagues- helping others to learn
• assessment- when to decide how to stop supporting something if it's not working
• administration- how do we operationalize digitization on a large scale? The idea of the systemwide repository- we need a solution- can't support 10 dig. repositories.
• we need to be ok with non-perfection, and launching products even if they aren't 100% ideal
• - There needs to be some kind of incentive for librarians to learn new technology skills
• - we need to share best practices in technology among each other.

Gene Lucas, SLASIAC Chair

Findings & Recommendations of the Library Planning Task Force

This is the 1st group slasiac is talking to about the results of this task force. Appreciate any & all feedback.

-Work of the task force builds on the UC libraries' Next gen initiatives

- Take force was charged by the university Provost:

- greater systewide or regional consolidation of library services & systems

- systemwide strategies for developing and managing both print & digital

-greater reliance on open access materials

-use of library space

-meeting fairly frequently since early summer

-Context of the problem(s)

-anticipated budget reductions

-increasing costs

-acquisitions

-employer contributions

-2016-17 projects to have less than 200 Million for total UC Library budgets (w/ estimated effects of retirement contributions & proposed state fund reductions)

-We will run out of space by 2016/17 for physical collections, unless we do something soon about this.

- To reduced 21% FTE equals the library staff FTE for UCD and UCSB

The University & its Libraries Can Act Together to:

- more effectively manage shared services

- support the faculty in addressing the rising cost of academic publications

Shared Library Services:

- are a proven strategy, already resulting in current annual savings of 114 million/yr

- build on the solid foundation already est. by the ULs w/ the next gen initiatives

-appear to be capable of immed. savings of about 15 mill/yr, while addressing the space problem

-have potential to address entire 52 mill shortfall

- require libraries to conduct additional detailed planning

- To conserve space (1)

-acquire digital formats when possible

- coord. collection dev. & acquisition processes to avoid unnecessary duplication of new & current materials

-(2)

-removal of unnecessary duplicate copies of print backfiles of journals reliable avail in digital form

-relatively inexpensive

-minimum academic impact

- implement only as space needs require, after assessing impact of prospective strategies

-could add as much as 13 yrs to capacity of existing campus & regional facility stacks

-ID and removal of unnecessary duplicate copies of books

-expensive

-less effective- frees less space than academic journals

Shared Services to Increase Efficiencies (1)- current initiatives

(2)- possible future developments

-systemwide approval plan

-systemwide shelf-ready processing

-expansion of shared cataloging

these 3 come out to about 14 million

Next Steps

-Consult 3/14/11 with SLASIAC

-March-April finalize interim report & submit to provost

-march-june, consultation w/ academic Senate, campuses

-April-Sept, Council of ULs oversees additional detailed planning & analysis

-Sept-Oct, results of consultation & detailed planning incorporated in final report

-Fall/Winter 2011-2012- Implementation begins

Issues for Continuing Discussion

-Financing- IDing funding sources, assessing feasibility of loan financing, capturing savings & cost avoidances

-Governance- reviewing functional requirements (see interim report), (re)definig roles of existing systemwide bodies (council of ULs, slasiac, shared libraries facilities board, lauc, academic senate committee on library & schol comm), IDing requirements (if any) for new governance structures.

Summary

- The problem

-libraries out of space in 5-7 yrs

-likely operating budget reductions of up to 21% (52 million)

-Shared services to help conserve space, achieve efficiencies

-builds on past success

-continues & accelerates the libraries' next gen initiatives

-during 2011

-consultation continues

-council of ULs oversees detailed planning & analysis

-continued discussion is encourages

-financing

-governance

Dan Greenstein, Vice Provost for UCOP, via skype

Talking about: 1. Online Instruction Pilot Program, 2. Proposals for new funding streams from UCOP

1. Can we deliver a UC undergrad quality education online? This is framed as a pilot to assess critical issues that have to do w/ online instruction. Aim is 2.5 year program, to build courses & teach to undergrads. Request to faculty for participation to submit proposals for courses- received 80. 30 were selected by selection panel. Team of 30 faculty that were selected met for 2 days in Berkeley, talking about all issues that have to do w/ the pilot of online instruction. Have Tech. Learning Design team, Evaluation Team. Moving forward into a detailed design phase. Next steps to work w/ faculty in a sense that works w/ them to develop proposals for their courses. Plan is to hand these proposals to a production team. Hope to have courses up & running as early as Fall Term. Do not yet have funding. Have enough now to get through May, optimistic they will receive more funding to get beyond May.

- Questions:

- Lisa (UCLA)- LAUC documents about library involvement in this process- where does this document stand?

- Greenstein (DG): Over the next few months, faculty will begin working w/ instructional designers to map out their courses, this is when they will start to look perhaps at library involvement. Some have a few fixed idea of what they want to do, others don't. Wide range of experience & ability represented. As faculty work with instructional designers & think about activities they want to include, DG hopes they will include libraries in this process.

- Michael Yonezawa mentioned information literacy components to include in online instruction

- DG replied he hopes they will be looking at how best to incorporate this.

-Are these projects going to be publicly posted so LAUC can be proactive in contacting faculty- for direct follow up?

- Yes, they will be accessible on the website.

2. - DG: Different funding model adopted. Before, Indirect Cost Recovery & Grants came to UCOP and was redistributed to campuses. Now, all funds generated by campuses will stay at the campuses. Will be moving to implement this soon. By 2012-2013, hoping systems will be in place to move to this model. At individual campuses, the libraries need to be much more proactive that we communicate to administration the role of the library so that we can have an opportunity to receive some of this funding. Increasingly, this will become a very local topic, specific to the funding model at each campus.

Question- how will the assessment of the online instruction programs work? This is being managed by Director of Multi-Campus Research (at UCSB). Two Main Assessment components: 1. look at program as a whole, the extent to which it is successful in achieving its goals. 2. comparable questions will be asked about each course- how well the students do, what are the costs, workload, etc. to be able to do a comparable analysis of the courses.

- Also will have a "bottom up" analysis. How well did the learning activities that were selected achieve the learning objectives that the instructtor developed for the course? Controlled experiments- e.g. if course is offered twice, one synchronous instruction & one asynchronous- which model was more effective?

Question- how will students be selected for the pilot program courses? Aim is that these courses will become part of the curriculum. Cross-campus instruction is challenging. Small number of these courses are designed for this model. Challenges: advertising, getting course listed, etc. DG hoping pilot will enable lowering of barriers that exist around cross campus instruction.

Presentation by Janet Lockwood via Skype

Janet Lockwood is at UCOP, as Associate Director, Academic Personnel, Academic Advancement

- Academic Personnel updates & restructuring: Susan Carlson, new Vice Provost has joined from Iowa (since they last met Spring 2010). 2 other positions filled- 1. Compensation & Policy Analyst, and 2. Labor & Relations Manager for Academic Personnel- will provide internal support for academic labor contracts.

- Observations on Data Reports produced for LAUC: 1. Looking at April 2010 payroll snapshot & 2. October 2010 payroll snapshot. Looked at librarians by campus, gender, ethnicity. A few observations: between April & October 2010- total headcount 470 (april), 459 (october). All ranks showed decreases. Most decreases at Step 5. All campuses but UCM showed decreased in total headcount. Decreased in librarians at Step 6 from 24 to 21. Increase from 8 to 22 at Step 7. In terms of ethnicity, ethnic minorities has decreased at all categories at Assoc. rank.

- Jesse Bernall, Diversity UCOP Coordinator assigned, in response to recent racist & homophobic incidents on some UC campuses. He was a UC student Regent. He works at the Provost's office. New position- has been there about 7 months. Addition to diversity efforts: looking beyond structural diversity to the environments that UC people experience on a daily basis. Ad Hoc committee formed to examine campus diversity climate. Each campus has 1 rep to President's council. 6 experts from outside of UC to join, including someone from NAACP & Anti-Defamation League.

-5 Working Groups of President's Council- including faculty diversity initiative; defining best practices for recruitment & retention. A Safety & Engagement working group for best practices w/in UC. A group to Identify Metrics in this area, which is not easy, but there are some national models available that are currently being explored. A Working group looking specifically at LGBT issues.

- Mitchell Brown's presentation for Research & Prof Dev. committee: reviewed 20 applications. Granted 2 research grants, 2 mini, 14 presentation grants. Recipients were posted on current LAUC website & current grants committee looking at 19 submissions. Reviewing & contacting members for 6 research & 13 presentation grants. Remainder balance is left, a 2nd call for submissions will be going out. Larger number of research grants this year. Encourages members & divisions to apply for grants for attending conferences and prof. dev. meetings. Larger report will be posted on LAUC website.