Thursday, May 10, 2012

Discussion LAUC-R members – NextGen UC LAUC Member/Librarian


Discussion LAUC-R members – NextGen UC LAUC Member/Librarian
May 1, 2012
* Comments below are not necessarily representative of every LAUC-R member but capture the main points of our discussion. (Verbiage shamelessly borrowed from UCM)
The discussion generated was vigorous, and may occasionally have drifted from the exact content of the document onto related topics.
Organizational Culture:
1.     Who is a LAUC Member?   With our numbers dwindling, we may want to reconsider the definition of a LAUC Member.  Possibly there would be a lot of benefit to including staff members pursuing or holding MLS degrees as well as certain other job classifications such as archivist or curator working in a library environment.
2.     Should we be seeking more specialization or more cross-training.  There is a somewhat mixed message.  There might be a specific place for each of these, but can we define that?  Training would likely be key either way.
3.     Are we a culture of “Good enough?” There is a lot of that creeping into our work lives.  Good Enough Cataloging, shrinking reference hours, patron created collections.  How can we maintain high quality?
4.     Clearly we seem to be going in the direction of cross-campus communication and cooperation, how can we improve communications so that we are even more collegial. 
a.     There are already examples of cross-campus cooperation in each area that can be used as models for communication improvement:
                                               i.     TS – SCP, Thai: Do all of the “players” know all of the players?  To whom do we report missing or problematic records?  Should we make this the responsibility of everyone who might encounter a record, or do we throw up our hands and say “whatever”?
                                             ii.     Reference - 24/7 chat reference.  Could we do better if we knew more about what was going on at other campuses?  Is that too much to expect?
                                            iii.     CD – Bib groups. Could anything be done to facilitate the more introverted among us in making contact with colleagues at other campuses?  Supported expectation.
5.     We have not really sat down to plan for services to distance education students even though this is imminent.  Do we have time to discuss those events for which we will need to plan?
6.     Staff shrinkages make it difficult to form thoughtful responses to current forces.
7.     We need to be very visible and knowledgeable on our campuses right now.  What can LAUC and Administration do to facilitate this?  Representation on committees? Campus Status?
8.     Grants were mentioned several times in the report.  Could we clarify PI status across campuses…once and for all?  Would grant workshops be useful? Facilitated?
9.     Cross-campus communication and cooperation as well as responding to the current world require a strong awareness and competence with technology.  We need to be able to explore new technology and developments without fear of being unsuccessful.  Can grants help support this?  How could our environment support this?
10.  One hindrance to cross-campus cooperation is the myriad of products we do or do not decide to buy across the system. Some projects we have discussed, such as ERM, remain mysteriously elusive, and some were purchased or created and never widely promoted. It might be useful to make a centralized tool wishlist and license list like CDL creates for bibliographic resources. When we are successful in selecting unified tools, we may be able to cooperate more effectively and speak with a single voice for necessary changes.
11.  Some of our most important channels of communications exist outside of the UC Library structure such as professional organizations.  Can campuses facilitate this?  Supporting memberships?
12.  We would like to be included in major system-wide decisions a little earlier than being presented with done deals, (e.g. duplicate reduction). Is this unique at UCR?
13.  We should be leaders in the profession.  Is this an acceptable goal in the current budget climate? What will it take to maintain a leadership role in the profession?
14.  How can we empower ourselves to be an active voice. (e.g. on UL searches and every other thing we feel like we could offer useful advice on). For instance the UCR Chancellor sends out a Friday letter.  Should we have a Thursday letter to the chancellor?  Or a Saturday letter?
15.  Creative thinking may need to be added to the prototype job descriptions in the document, since old models are giving way to new pressures. 
Collection Development/Reference
1.     How can subject outreach be facilitated on campuses?  It is difficult to strike and maintain rapport when one librarian serves more than a hundred faculty members or more than two-thousand students. Can we brainstorm ways to support this expectation?  For instance having more subject librarian involvement in faculty orientations, budgeting a “lunch with you librarian” (or coffee if lunch is too much for our dwindling budget). 
2.     How could outreach be done/facilitated across campuses?  Who would teach subject classes on a campus if the specialist was on another campus? Would any books remain on non-specialist campuses for general education?  Is there an example of a system-wide subject specialist now that we could use to understand this role (e.g. veterinary)?  How pervasive do we imagine this could be?  On a spectrum from Nematology to Psychology?
3.     It is clear from the report that the lines are blurring between Collection Development and reference, especially at the selector level.  Is this the case at all campuses?  Do all reference librarians have collecting responsibilities and all bibliographers have reference responsibilities?
4.     Ref - We agree that every newly hired reference librarian might be expected to do Digital Reference. However, this is a question of specialization vs. cross-training.  Would every librarian love chat reference?  Might some prefer it?
5.     CD- Are we paying attention to traditional responsibilities as we get busier with new ones (scholarly bibliographies)?  Should we take time to determine what functions are still relevant, and how to fulfill them most efficiently?
6.     Ref- Could we disappear all together if we keep shrinking at this rate?
7.     CD - How can we make PDA collections and deposit collections better than “good enough”?
8.     Can we afford to ignore the deficiencies in MELVYL any longer if the writing on the wall is that our local catalogs might go away (PDA implications as well).
Technical Services
1.     Can other parts of the organization be involved to make “good enough” really “good enough”?
2.     Lines between other units of the organization are blurring, but not necessarily with technical services. What role do (non-technical services) subject specialists have in technical services for their disciplines? Are technical services librarians frequently subject specialists? Do they do reference and/or instruction?
3.     PDA requires records to be quick, complete and have particular ISBN’s, or money is wasted.
4.     Who should demand better quality records from our vendors?
5.     There is a lot of general material in this excellent section of the report that can be looked at by all groups.
6.     The catalog is key to all parts of the organization.  We can’t ignore our NGTS emails.

Wednesday, May 9, 2012

Notes on LAUC-SB “Next Gen LAUC” Discussion Session.


Notes on LAUC-SB “Next Gen LAUC” Discussion Session. Permission to post was granted by Yolanda Blue, LAUC-SB Representative to LAUC Committee on Professional Governance.

Introductory message:

LAUC-SB held 2 feedback sessions. The first session was part of our membership meeting on January 4. There was a lot of discussion and comments. We decided to schedule a second meeting on March 7. For the second meeting, there were breakout groups covering issues and concerns regarding Reference/Instruction; Collection Development; and Technical Services. In addition we discussed in each group professional governance, professional development and trends for the future. The different facilitators for each group took draft notes.

Summary from Reference and Instruction meeting, "Next Gen LAUC", Wed. Mar. 7
Professional Governance:
                - There was a general consensus that we should reach out more to the Library folks outside the Librarian series who:
                                (a) have an MLS (or equivalent)
                                (b) are working on one, or
                                (c) are thinking about working on one.
                They can't vote or be officers (without major changes to the bylaws), but they could participate in programs and projects.
                Suggested actions:
                Put out a call via the "Library" listserv for persons in the categories above to self-identify, and add them to the "lauc-sb-plus" listserv, so that they'll get all the news and invitations.  At present, about the only person who is "plus" on the listserv is David Gartrell, but there are several other possible.
                Supervisors of non-librarian staff would have to be encouraged to allow their people to participate in these programs.  The new AUL for Organizational Development and Effectiveness could help with this.

                - More use could be made of internships, either for UCSB students interested in pursuing library careers, or for local non-UCSB students who are pursuing the MLS through distance learning.
                Suggested actions:
                Contact campus Career Services for assistance with UCSB student internships.
                Put out a call on the listservs of library schools doing distance degree programs.

Professional Development:
                - There are lots of meetings/workshops/classes out there at which the Library should have some representation, but many fall through the cracks.
                Suggested actions:
                Create an open calendar of meetings (using the Library Wiki, perhaps?) so that everyone can see a list of upcoming meetings/workshops/classes events.  It would help members coordinate travel - both in terms of travel sharing and room sharing, and also in terms of "I'll cover this meeting if you cover that meeting."  It would also help the library administration to identify programs we should be sending a representative.
                More and more meetings (both conferences and committee meetings) are being held virtually.  This trend is likely to continue.  We should encourage more participation this way.
                Suggested action:
                Investigate where RPD could allow members to use their prof. dev. funds to pay for organization memberships. Since frequently one need not attend meetings to be active in a society, this might allow some members to broaden their professional activities.

                - New and prospective librarians need more help to get professionally involved.
                Suggested actions
                Have RPD promote mentorship in this area, offering opportunities through the expanded "lauc-sb-plus" list (see above.)

Reference and Instruction
                - We need more help in developing Outcomes for library instruction and evaluating learning effectiveness.
                Suggested actions
                Reach out to Educational Psychology faculty and/or the Gevirtz Graduate School of Education for assistance.

                - The Library (along with the rest of the campus) is periodically evaluated by the Western Association of Schools and Colleges (WASC).  Can we make use of these evaluations?  The next one is coming up in 2013, we believe.
                Suggested actions
                Review the last WASC library evaluation, especially the Educational Effectiveness document, and see if there are recommendations we haven't yet and should implement.

                - More should be done to encourage "thinking outside of the box".
                Suggested actions
                Encourage members (with time and administrative support) to form cross-departmental ad hoc committees/working groups/task forces to pursue innovative projects.

                - We need to (at least) keep up with the technologies being used by our patrons.
                Suggested actions
                The Library should acquire new devices (especially in the area of tablet and other mobile devices) for librarians to experiment with in delivering library services.
                The new AUL for Information Technology should be encouraged to find ways to give librarians more control over their own workstations so that we can try new software without having to make the IT support team jump through hoops to get it installed.




Summary from Collection Development meeting, “Next Gen LAUC, 3/7


Trends in Collection Development
  Issues and concerns (discussion points for explorations)

-          Go beyond patron driven acquisition of packages (PDA)(not to be patron driven)
-          What are collection manager’s role regarding big packages (small publishers do not get represented in big packages
-          University Press approval plans circumventing individual selecting
-          Massive licenses are being looked at by CDL / UC budget strategies
-          UC looking at contracting out (there are less collection managers)
-          Administration may decide – collection management is very expensive
-          The need for discovery tools to browse virtually online table of contents, previews and indexes for faculty research
The need for good online tools to enhance research decision making by faculty
(Caveat – Publishers will calibrate how much they will show) What are publishing the trends?
                
-          Scholarly communication (life cycle advocacy roles)
Scholarly communication requires experience in:
-          consultation roles for collection managers, faculty liaison, outreach, specialized reference services and student advisement (graduate students/undergraduates who need help with topics)
                -      setting up deposit account
                -      helping faculty create accounts
               (caveat: how to determine the number of FTEs needed)
-          Being realistic that advocacy roles may be more limited
-          Collection Development Committee (CDC) vs.California Digital Library (CDL) (looking at the big picture) ? There are different lines of responsibility which makes it more challenging
-          CDC should focus on the best collections we can get for our user community


  Proposed actions:
                 librarians must articulate
-           Individual selections and the need for enhanced roles for subject specialists not as much for generalists (example: Janet buys 99% through GOBI which allows selections titles
-          How do we address what method is cost effective (big packages)
-          How to deal with large packages (serials and books)
-           It is critical to support specialized areas which are unique on each campus
-          How to address new campus specializations (curricular programs i.e. criminal justice and chicano gangs)   
-          The value of collection management
-          The work of subject specialists is very important and there is a slimmer staff.
-          Core collections do not require specialization
-          Parameters, and set up profiles for the 9 campuses
-          Sharing monographs as a possibility for collaborations
-          A strategic plan for collection development
-          How to make electronic browsing more successful to meet collection needs?

-          Enhanced records, more collaborative collection building (profiling – e book packages allow for more collaboration)

-          Should there be a bibliographer as a subject specialist on each campus? For example at UCSB there is a need for a Germanist.

               -       Should there be a regional specialist that serves more than one campus with that       
                       level of expertise. The specialist would be located on one campus. This specialist
                       could create e-online guides, visit campuses once a year, and create an online tool
                       for conversations with faculty.

-          Balancing workloads
-          JSC survey for faculty
Recommends online purchase subscriptions
 
            



Next Gen UC Librarian Feedback – LAUC-SB – March 7, 2012

TECHNICAL SERVICES-ISSUES/NEXT STEPS TO IMPLEMENT
·         More routine, less challenging work is being out-sourced, what  is left is the more complex, challenging work.
·         Technology, judgement & skill sets.
Professional Governance/Organization
·         We are pushing the librarian work out of the series and pushing it down.
·         Our job responsibilities include so many different kinds of tasks/disciplines/skill sets now that it is hard to concentrate on any one task – lots of gear switching.
·         Since we have more LAVs and Systems Programmers doing high level work, it makes sense to bring them into more major discussions  that currently only LAUC members participate in.
Professional Development/Continuing Education
·         We can promote workshops and formal training, however, we need to be able to attend professional training and meetings ourselves. The library should be paying for librarians to attend these trainings/workshops and not expect it to come out of our $1,000 professional development fund.
Trends in library services that go beyond what we already do
·         Copyright/Licensing issues – including Risk management, Access to Administration – indemnification and other parts of the license. – There is a need to start to put a strategic focus on our approach to Intellectual Property.
·         Digital Preservation – including maps & images
·         Setting up a methodology  for doing shared cataloging across the UC Libraries (eg. Tibetan cataloging)
Other comments:
·         We have lost over 1 FTE of professional level cataloging
·         We need to be able to provide access to our highly visible and well-received Special Collections program.
·         We want the support and recognition for technical services from Administration.
·         We have an increasing amount of Online Resources
·         RDA/FRBR implementation  date by the Library of Congress is set for March 31, 2013. We need more training than the Study Group we have formed in the Cataloging Department.
·         Need standards for the 1 record UC uses from OCLC.



Wednesday, May 2, 2012

A universal digital library is within reach - Los Angeles Times Op-Ed

A universal digital library is within reach 

Copyright law poses considerable challenges, but any barriers to mass digitization of the world's books can — and should be — overcome. 

 by Pamela Samuelson, May 1, 2012 Los Angeles Times Op-Ed

"Since 2002, at first in secret and later with great fanfare, Google has been working to create a digital collection of all the world's books, a library that it hopes will last forever and make knowledge far more universally accessible.

But from the beginning, there has been an obstacle even more daunting than the project's many technical challenges: copyright law..."


Pamela Samuelson is a professor at the UC Berkeley School of Law and faculty director of the law school's Berkeley Center for Law and Technology.

Supporting Readings for Breakout Sessions - LAUC Assembly - May 10, 2012


Supporting Readings for Breakout Sessions:
Next Steps for Planning for Future Librarianship
Thursday, May 10, 2012
University of California, Santa Cruz Extension Silicon Valley
2505 Augustine Drive, Santa Clara, CA 95054


Next Generation Technical Services website

NGTS Background

UC Libraries Systemwide Operations and Planning Advisory Group (SOPAG)

NGTS Organizational Structure

Committee on Professional Governance Final Report 2010

LAUC Assembly blog entries for

Berkeley 2009
            Discussion Points and Outcomes

Irvine Regional 2010
Summaries from the LAUC 2010 Southern Regional Meeting

Santa Barbara 2011
            Breakout Sessions


Brian Matthews' White Paper "Think Like a Startup: A White Paper to Inspire Library Entrepreneurialism" has topics that will tie in with the May 10 LAUC Assembly discussion on next steps for planning for future librarianship.
A snippet from the paper:
“The media and pop culture provide us with romanticized visions of dorm room ideas becoming billion dollar IPOs. And indeed, that does happen sometimes, but startups are more than rags to riches stories. In concise terms: startups are organizations dedicated to creating something new under conditions of extreme uncertainty. This sounds exactly like an academic library to me. Not only are we trying to survive, but we’re also trying to transform our organizations into a viable service for 21st century scholars and learners.”
http://hdl.handle.net/10919/18649 with link to pdf of report