Breakout Sessions

ADMINISTRATION

• - Future administrations should be good at brokering resources- including human resources
• - Concrete suggestions for library admin. to compete for funds- quantify the value of the library. Collect meaningful data & present it in a meaningful way
• - Measure impact of library on things like student outcomes & faculty research-
• - Research funds- university skimming some money off the top- even a small portion of this going to libraries can help

OUTREACH

Question- to which new groups should UC libraries be reaching out & to what end?

• They felt this was extremely different by UC library & not easy to answer.
• Subject librarians- at what point do the liaison activities end & the outreach librarian picks up?
• Start a listserv to get each other involved on this topic.
• Good targets for outreach: students that work in the libraries, library staff- involving them more & drawing on their expertise
• All the outreach efforts that are done are very important & bring good attention to the libraries- help people to understand what libraries do & what they can offer

INSTRUCTION

Where do we see instr. services headed in the future & what skill sets are needed by librarians?

• Strong foundation in pedagogical theories & knowledge of the resources
• strong knowledge of reference resources
• Some competing pressures: need to make instruction scalable, how can we also make instruction more integrated? Where do we get the skill sets to produce things like online tutorials & mobile apps?
• Need to be more prof dev opps to help keep up with the technological expectations of the students & keep the skill set strong.
• Generally feel did not receive a good foundation in learning instruction in library school

USER SERVICES

Are user expectations increasing? Given the shrinking budget situation

• Users want to communicate via email, chat, virtual reference, all hours/times of the day. Want their answers immediately. Want more access from home & more convenience in terms of research assistance.
• Users also have an expectation of receiving specialized consultations w/ librarians. Especially grad students- how do we provide those services if there aren't enough subject specialists or generalists?
• How do we address these needs/improve our skills? Being flexible as much as possible, learning innovative approaches, the CDL cataloging materials online- having access to this is helpful.
• Merging the desk with information & reference/research assistance. A shared service desk.
• At UCSC- completing a renovation- there will be a shared service desk for circ/reference services. Working to set standards for patron expectations, how the work will be shared & referred, how do we schedule/train all people that will work at the desk?
• Need to get direct feedback from our users.
• Important to ID the methods for identifying & interpreting user expectations. Conducting regular surveys, student/faculty focus groups.

COLLECTIONS

• Binding & preservation. Given the new next gen climate, how do you know what to bind? How do we plan for that?
• Subject specialists systemwide, rather than on each campus
• Summing up our role- we need to be promoting open access publishing, shared collections, e-books to faculty, admins, publishers. But we also need to determine how to make it work so that they don't lose out, given the changes & budget problems libraries are facing.

TECHNICAL SERVICES

• The skills a cataloger will need in the future....what qualities.
• flexibility, project management skills
• Skill set- moving from traditional cataloging to metadata cataloging
• Use the current expertise to help build efficiency standards for best practices
• Transferrable skills that we current have. Collaborating catalogers/curators/subject specialists

TECH & DIGITAL INITIATIVES

• the needs in the future to have more digital curation skills to help facilitate digital archiving
• skills in metadata & deal with metadata standards
• raising overall literacy in the profession, dealing w/ apathy & technology phobia among colleagues- helping others to learn
• assessment- when to decide how to stop supporting something if it's not working
• administration- how do we operationalize digitization on a large scale? The idea of the systemwide repository- we need a solution- can't support 10 dig. repositories.
• we need to be ok with non-perfection, and launching products even if they aren't 100% ideal
• - There needs to be some kind of incentive for librarians to learn new technology skills
• - we need to share best practices in technology among each other.